Yanolja Cloud is a leading global provider of AI-based software as a service (SaaS) solutions for the hospitality and leisure industries — and made up of member companies from around the world, each with its own history and expertise. The people who make up Yanolja Cloud and its member companies are equally unique. We invite you to learn more about some of the talented individuals helping to drive global digital transformation.
In our latest post, we hear from John Boatner, Chief Executive Officer of Yanolja Cloud member company Innsoft. Innsoft is a hotel software provider based in Beaverton, OR, USA, helping properties optimize their operations for over 30 years.
1/ What do you enjoy most about your job?
What I enjoy most about my job is being able to help others be successful in their endeavors and careers, which include both our clients and our employees. Innsoft feels like a family and relies upon each other not only for success but also job satisfaction, so advocating for our team is among my top priorities. I’m also very excited about this new chapter in Innsoft’s story, which, with the help of Yanolja Cloud and new member company Go Global Travel, will see us grow and bring even more user-friendly, value-adding and cutting-edge technology to our clients.
2/ Do you have a particularly memorable achievement from your time with the company?
While there are many memorable achievements during my 13 years with Innsoft, being promoted to CEO is the highlight of my career. Now I can have even more of an impact on the team and company and can get involved with so many different aspects of the business.
3/ How do you see you or your organization contributing to Yanolja Cloud’s mission of making it easier for hospitality and leisure properties to transform their business and delight their guests?
Innsoft has been helping properties delight their guests for over 30 years, so our experience and depth of knowledge runs deep. Now we are poised to bring Yanolja Cloud’s vision to the US market, and with our reputation for providing exceptional care and user-friendly technology, I see our team being instrumental to Yanolja Cloud’s success. And with the technology that Yanolja Cloud is bringing to the table, such as kiosks and other contactless guest services, we’re very excited to be part of the larger mission.
4/ What part of the hospitality and leisure industries are you most looking forward to being improved through technology?
With hospitality being an ever-growing industry, technology needs to keep up with the preferences of travelers in today’s busy world. With the unpredictability guests face during travel, advances in technology, such as contactless guest services, will help take the worry and hassle out of the picture. I also look forward to more and more properties taking advantage of moving to the cloud. This will allow them increased flexibility, security, tech integrations and convenience – just to name a few
5/ Do you have any favorite books, podcasts or resources that have influenced your professional growth?
While I’ve read many books over the years that have each in some way influenced me both personally and professionally, the one that stands out is ‘Zen and the Art of Motorcycle Maintenance’, by Robert M. Pirsig. I read this book at a very influential time in my life: while in college and working the graveyard shift at a small property doing night audit. This book is very philosophical and asks deep questions about life and its meaning. I think it helped me mature and understand what it means to be a leader.
6/ What is your dream Travel Destination?
Traveling and experiencing new cultures is one of my greatest joys. Having visited most US states and several countries, I’d say my ideal travel destination would be to continue to visit and explore the rest of planet Earth.
Thank you!